Standard delivery is free, with an estimated delivery time of 5–8 business days. Fast delivery costs £8, with an estimated delivery time of 1–2 business days. Fast delivery is free on UK orders of £50 or more and US orders of £60 or more. Delivery estimates are shown in business days and may be affected by carrier delays, public holidays, severe weather or an incomplete delivery address.

You may request a return within 14 days of delivery by contacting us with your order number and reason for the return. Items must be unused, in the condition received and in their original packaging. For hygiene and safety reasons, opened or used fragrances, cosmetics, skincare and personal-care products cannot be returned unless they are faulty, damaged or incorrect. Please see our refund policy for full details.

Orders may only be cancelled before dispatch. Contact us as soon as possible if you need to request a change or cancellation.

Use our contact page and include your order number if your question is about an existing order.